Understanding the Different Types of CDPs Available thumbnail

Understanding the Different Types of CDPs Available

Published Aug 26, 22
5 min read


Modern companies require an centralized location for Customer Data Platforms (CDPs). It is a critical tool. The software tools provide the most complete and accurate view of customers that can be used to target marketing and personalize customers' experiences. CDPs also provide a wide range of capabilities, such as data governance such as data quality along with data formatting, data segmentation, as well as compliance, to ensure that the customer's information is recorded, stored, and utilized in a secure and well-organized manner. CDPs are a great way for companies to collect and store customer data in a CDP helps companies interact with their customers and put them at the forefront of their marketing strategies. It can also be used to pull data from various APIs. In this article, we will look at the benefits of CDPs in businesses. customer data platform cdp

Understanding CDPs: A client data platform (CDP) is a computer program that allows companies to collect information, manage, and store data about customers in one central place. This provides a clearer and more complete view of your customer . It also allows you to target marketing and personalize customer experiences.

  1. Data Governance The most significant characteristics of a CDP is the ability to classify, protect and monitor information being incorporated. This involves profiling, division and cleaning of the data coming in. This will ensure that the business adheres to data laws and regulations.

  2. Data Quality: It's crucial that CDPs make sure that the information they collect is of high-quality. This means that the data has to be entered in a correct manner and meet the required quality standards. This reduces the need for storage, transformation, and cleaning.

  3. Data Formatting: A CDP can also be used to ensure that data adheres to a predefined format. This permits data types like dates to be identified to customer data, and also ensures consistent and logical data entry. customer data platfrom

  4. Data Segmentation Data Segmentation: The CDP allows you to segment customer data to better understand different customers. This allows you to examine different groups against one another and get the appropriate sample distribution.

  5. Compliance CDP: The CDP helps organizations manage customer information in compliance. It allows you to specify the security of your policies and to categorize information according to them. It can also help you identify compliance violations while making marketing decisions.

  6. Platform Choice: There are various kinds of CDPs that are available which is why it is essential to be aware of your specific needs in order to select the best platform. This includes considering options like privacy of data and the capability to pull data from other APIs. customer data platform

  7. Putting the Customer at the Center Making the Customer the Main Focus CDP permits the integration of real-time, raw customer information, giving instantaneity, precision and unison that every marketing team needs to boost their efficiency and engage their customers.

  8. Chat, Billing and More Chat, billing and more CDP allows you to locate the context for fantastic conversations, no matter if you are looking at billing or chats from the past.

  9. CMOs and CMOs and Big Data CMOs and Big Data CMO Council, 61 percent of CMOs feel they're not leveraging the power of big data. The 360-degree perspective of the customer that is provided by a CDP is an excellent method to solve this issue and enable better customer service and marketing.


With numerous various types of marketing technology out there every one generally with its own three-letter acronym you might question where CDPs originate from. Despite the fact that CDPs are among today's most popular marketing tools, they're not a totally originality. Rather, they're the latest step in the development of how online marketers handle client data and consumer relationships (Cdps).

For many online marketers, the single biggest value of a CDP is its capability to segment audiences. With the abilities of a CDP, marketers can see how a single customer communicates with their company's different brand names, and identify chances for increased personalization and cross-selling. Of course, there's much more to a CDP than segmentation.

Beyond audience division, there are 3 huge reasons that your company may desire a CDP: suppression, customization, and insights. Among the most interesting things online marketers can do with information is recognize clients to not target. This is called suppression, and it's part of providing genuinely individualized customer journeys (Cdp Product). When a customer's combined profile in your CDP includes their marketing and purchase data, you can reduce ads to clients who've already bought.

With a view of every consumer's marketing interactions linked to ecommerce data, website gos to, and more, everyone across marketing, sales, service, and all your other teams has the opportunity to understand more about each customer and provide more individualized, appropriate engagement. CDPs can help online marketers deal with the origin of a number of their biggest everyday marketing problems (What is a Customer Data Platform).

When your information is disconnected, it's harder to understand your consumers and produce significant connections with them. As the variety of data sources used by online marketers continues to increase, it's more crucial than ever to have a CDP as a single source of truth to bring everything together.

An engagement CDP utilizes client data to power real-time personalization and engagement for consumers on digital platforms, such as websites and mobile apps. Insights CDPs and engagement CDPs make up the bulk of the CDP market today. Extremely few CDPs include both of these functions equally. To select a CDP, your company's stakeholders need to consider whether an insights CDP or an engagement CDP would be best for your requirements, and research the few CDP choices that include both. Cdp Data Platform.

Redpoint Global